The Two Things Retailers Must Do To Win Holiday 2017
Retailers know that Holiday 2017 is make or break. They’re tasked with demonstrating to consumers and investors that their business is still relevant in the 21st century — and if they don’t capitalize on the opportunity at hand, their brand may not survive to see the next holiday season.
To succeed, retailers need to deliver the quality experiences that savvy shoppers demand, acknowledging their loyalty with superior customer experiences across all touchpoints and channels. They must also leverage the surge in holiday traffic to transform one-time customers into lifetime loyalists.
Today’s consumers expect more. Holiday 2017 is the time to meet or even exceed their expectations. Customer identity — the ability to identify shoppers regardless of context — is the key to making it happen.
Download this report to learn:
How to stay relevant with today’s savvy shoppers
What it takes to exceed customer expectations during Holiday 2017
How to leverage identity solutions to recognize customers at critical moments
Approaches you can take to retain newly acquired shoppers beyond Holiday 2017